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Parent Info from Parent Zone and CEOP

Parent Zone

Parent Zone is an expert consultancy in digital family life, responding to the global challenges of the digital age. Parent Zone empower young people, parents and professionals to build the skillsets needed to analyse and deal with challenges they face. Looking at issues such as bullying, body image, mental health and extremism, Parent Zone also act as innovators, developing new research and ideas for global influencers and select corporate partners.

What do Parent Zone do?

Parent Zone help parents develop the right skills and understanding, so that their children can discover the possibilities and opportunities available to them online.

Schools and Local Authorities
Parent Zone provide the right training and resources to educate and equip professionals. With these skills, teachers can be confident when guiding and advising families online.

Contacting Parent Zone

If you have a question for Parent Zone, get in touch at info@parentzone.org.uk or ring on 020 7686 7225.


CEOP helps keep children and young people safe from sexual abuse and grooming online. CEOP help thousands of children and young people every year, as well as their parents and carers who have been in similar situations. CEOP are unable to respond to reports about bullying, fake accounts or account hacking.

CEOP help and give advice – you can make a report directly to CEOP if something has happened to your child online which has made either you or your child feel unsafe, scared or worried. This might be from someone they know in real life, or someone they have only ever met online.

If you make a report to CEOP about sexual abuse or grooming online it will be read by a Child Protection Advisor who will get in contact with you on the phone number or email address that you give to talk about what you have reported, to make sure your child is safe and discuss what will happen next. CEOP are unable to respond to reports about bullying, fake accounts or account hacking.

CEOP work with lots of professionals whose jobs are also to make sure your child is safe, including other police agencies. If a crime has been committed, CEOP will work together and use specialist skills to identify the person or people responsible and bring them into the criminal justice system.

Unfortunately, CEOP will not respond to reports about bullying. If you’re worried about your child being bullied online, or want to discuss a concern right now, you can call the NSPCC helpline for parents and professionals at any time on 0808 800 5000, or visit their website.

For more information relating to keeping your child safe online and supporting them if something has happened to them online, you can visit the Thinkuknow website for parents and carers.

What can I expect from CEOP Child Protection Advisors?

A CEOP Child Protection Advisor is someone who:
– Will help you deal with your concerns
– Will provide you with practical advice on how to talk to your child and how to keep them safe
– Will help make sure your child is safe
– Will make decisions with you
– Will explain what happens next
– Is experienced in this field of work and has helped lots of other parents

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